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  • 26.9°C MOBAY
    27.5°C KINGSTON
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  • Home
  • SERVICES
    • Arrival
    • Departure
    • Bundle
    • Other Airport Services
      • Destination Wedding
      • Families
      • Groups
      • Business Traveller
      • Senior Citizens
      • Unaccompanied Minor
    • VIP Lounge Membership Card
    • Telcom Service
    • Update Flight
    • Retail
    • Access & Membership
    • Spa
  • Lounges
    • Club Mobay
    • Club Kingston
  • Communication
    • VIP News
      • Media
      • Our Awards
      • VIP's Social Responsibilities
      • Things To Do in Jamaica
    • Gallery
    • Videos
    • Brochures & Forms
    • Testimonials
    • Thanks for Making Things Better
    • FAQ
    • Safety Protocols
  • VIP Attractions
    • Who We Are
    • The Team - Directors & Management
    • Club Mobay Vacancies
    • Club Kingston Vacancies
    • Corporate Office Vacancies
    • Airports
    • CONTACT

Rates

Thanks for Making Things Better

Operating a live business anything can happen on a given day. Over the years our customers have given us valuable feedback. Here are a few examples of how our dedicated team confront and resolved problems! And we at Club Mobay & Club Kingston would like to say "Thanks for Making Things Better!!!"

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Debra Mensinger

Comment: Very frustrated with WiFi connection

Solution: We have upgraded our equipment and will also be increasing our bandwidth.

Andrea Barger

Comment: You could have more gluten free options

Solution: New menu was implemented that has Gluten free options including pastries and snacks.

Adriana Tchamova

Comment: Over all it was excellent but WiFi was down and that needs improvement

Solution: We have upgraded our equipment and will also be increasing our bandwidth

Fraser Smith

Comment: Crowded at first but great after everyone left

Solution: We added a new expansion to lounge and a new seat plan was done.

Michelle Baler

Comment: We wanted to watch tv but groups only?? Not Nice. Was rude when we sat in group area

Solution: We added a new expansion to our Lounge and added 4 more televisions.

Eric Carlson

Comment: Lounges need more chairs

Solution: We added a new expansion to lounge and a new seat plan was done.

John Geoff

Comment: Too warm. Air conditioning inadequate for number of people

Solution: New AC units were installed in all our Departure lounges.

Jennifer Bush

Comment: I think you could have more chips, fresh fruit and larger selection of alcohols & better wine brands

Solution: New menu was implemented in October 2015. We added, Baileys, Smirnoff flavored Vodkas and Dancing Flame and Caracter wines to our beverage offerings.

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