25.9°C MOBAY

24.5°C KINGSTON

Contact Us: USA/CA +1-954-837-6290 | JA +1-876-619-1565
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Thanks for Making Things Better

Operating a live business anything can happen on a given day. Over the years our customers have given us valuable feedback. Here are a few examples of how our dedicated team confront and resolved problems! And we at Club Mobay & Club Kingston would like to say "Thanks for Making Things Better!!!"

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Debra Mensinger

Comment: Very frustrated with WiFi connection

Solution: We have upgraded our equipment and will also be increasing our bandwidth.

Andrea Barger

Comment: You could have more gluten free options

Solution: New menu was implemented that has Gluten free options including pastries and snacks.

Adriana Tchamova

Comment: Over all it was excellent but WiFi was down and that needs improvement

Solution: We have upgraded our equipment and will also be increasing our bandwidth

Fraser Smith

Comment: Crowded at first but great after everyone left

Solution: We added a new expansion to lounge and a new seat plan was done.

Michelle Baler

Comment: We wanted to watch tv but groups only?? Not Nice. Was rude when we sat in group area

Solution: We added a new expansion to our Lounge and added 4 more televisions.

Eric Carlson

Comment: Lounges need more chairs

Solution: We added a new expansion to lounge and a new seat plan was done.

John Geoff

Comment: Too warm. Air conditioning inadequate for number of people

Solution: New AC units were installed in all our Departure lounges.

Jennifer Bush

Comment: I think you could have more chips, fresh fruit and larger selection of alcohols & better wine brands

Solution: New menu was implemented in October 2015. We added, Baileys, Smirnoff flavored Vodkas and Dancing Flame and Caracter wines to our beverage offerings.

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